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SIGNALING GATEWAY

A centralized and intelligent signaling platform designed to integrate mediation, routing, inter- working, security, and performance across multi-generation networks.

TCAP SERVER:(2G/3G)
TCAP/SCCP/M3UA/SCTP
  • Transaction Capabilities Application Part (TCAP) is defined by ITU-T Q.771 to Q.774, X.680, X.690, and ANSI T1.114.
  • Provides Global Title Translation (GTT) and load-sharing capabilities for address resolution.
  • Supports connectivity between signaling gateways or application servers using IPSP operation
  • Offers multi-streaming, multi-homing, and reliable message delivery, with updates in RFC3309.
DRA (4G)

The Diameter Signaling Controller offers a robust solution for managing and securing Long-TermEvolution (LTE) and IP Multimedia Subsystems (IMS) networks. It ensures seamless forward and backward compatibility with 5G, 3G, and 2G technologies, enabling efficient signaling across multi-generation networks.

SCP (5G)

The 5G service-based architecture depends on RESTful APIs between Network Functions (NFs). The Service Communication Proxy (SCP) is a key enabler that provides load balancing in a distributed cloud environment and facilitates and simplifies inter-vendor integration.


MEDIA GATEWAY

INSTATEL Telco Media Platform has a very broad feature set, supporting virtually any MRF application or network integration use case. Examples include voice mail, call recording, missed call alert, ivr, and ringback tone.

MRF interfaces
  • VoLTE (IR.92 and IR.94)
  • RFC 5552 (SIP interface to VoiceXML media services)
A softdsp supporting a wide range of codecs
  • Audio: G.711, G.722, G.723.1, G.729ab, AMR-NB/WB
  • Video: MPEG-4, H.263, H.264, VP8™, VP9
  • Fax: T.38 and T.30 pass through
  • Media operations, play, record, conference, and codec transcode (any to any)
Application support

VoiceXML and Call Control eXtensible Markup Language (CCXML)

Communications Platform as a Service

CPAAS

  • CPaaS (Communications Platform as a Service) enables developers and businesses to integrate real- time communication features like voice, video, messaging, and authentication directly into their applications, services, or workflows.
  • Create new B2B revenue streams with our communications platform.

VOICE API:
  • Conference Calls:
    Connect multiple people using a conference bridge.

  • Voice Mail:
    Record important customer information while you’re away.

  • Number Masking:
    hides the phone numbers of parties in a call from each other.

  • Cloud IVR:
    Build powerful multi-level IVR menus to route each call intelligently.

  • Voice OTP:
    Send OTPs to customers using Voice.

  • Number Forwarding:
    Forward calls to another phone, such as your home or office number..

  • Voice Alert:
    Dispatch customized audio alerts using voice calls.

  • Voice Servey:
    Conduct surveys over a voice call.

SMS API:
  • SMS OTP:
    Verify user phone numbers at signup and login.

  • SMS Notifications:
    send personalized alerts,reminders and notification for appointments,deliveries and more with programmable Messaging API.

  • Verifications::
    Deliver one-time password for faster onboarding.

  • SMS Marketing:
    Integrate SMS into your existing MarTech stack, measure and optimize marketing performance.

  • Promotions:
    Distribute marketing messages and offers with Programmable Messaging API.

  • Sales & Customer service:
    Win new business and earn loyalty by delivering personalized experiences at scale.

  • Conversational care and commerce:
    Support the full customer journey with two-way,SMS for support,sales and lead generation.


Key Features of CPaaS
  • API-Driven Communication: Provides APIs to embed communication functionalities like SMS, Voice Calls, Video Calls, and Chat.
  • Real-Time Communication: Supports instant, live interactions between users or systems.
  • Omnichannel Support: Enables communication across multiple channels (e.g., sms,voice, rcs. social media).

B2B Verticals:
  • Ecommerce.
  • Retail.
  • HealthCare.
  • SME's
  • Hospitality.
  • Finance.
  • StartUps.
SOLUTIONS:
  • Communication API's.
  • Unified Communications.
  • Contact Centers.
  • Conversational Commerce.


SBC

The Instatel SBC (Session Border Controller) is a secure server for managing VoIP, WebRTC, and IMS communications. Key features include load balancing for traffic distribution and dispatcher for intelligent call routing.

  • VoIP Security (topology hiding, encryption, protection against Denial-of-Service attacks).
  • Proven interoperability with cloud contact center services, IP-PBXs, SIP endpoints and SIP trunking providers.
  • Powerful media services including extensive media transcoding.
  • designed based on a microservices architecture deployed in containers using Kubernetes for lifecycle management. This architecture dynamically scales up to meet increasing demand and scales down when traffic is light, reducing cloud compute costs.